• strict warning: Non-static method view::load() should not be called statically in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/views.module on line 879.
  • strict warning: Declaration of views_handler_filter::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/handlers/views_handler_filter.inc on line 589.
  • strict warning: Declaration of views_handler_filter::options_submit() should be compatible with views_handler::options_submit($form, &$form_state) in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/handlers/views_handler_filter.inc on line 589.
  • strict warning: Declaration of views_handler_filter_boolean_operator::value_validate() should be compatible with views_handler_filter::value_validate($form, &$form_state) in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/handlers/views_handler_filter_boolean_operator.inc on line 149.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/plugins/views_plugin_row.inc on line 135.
  • strict warning: Declaration of views_plugin_row::options_submit() should be compatible with views_plugin::options_submit(&$form, &$form_state) in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/plugins/views_plugin_row.inc on line 135.
  • strict warning: Non-static method view::load() should not be called statically in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/views.module on line 879.
  • strict warning: Declaration of views_plugin_style_default::options() should be compatible with views_object::options() in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/plugins/views_plugin_style_default.inc on line 25.
  • strict warning: Non-static method view::load() should not be called statically in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/views.module on line 879.
  • strict warning: Non-static method view::load() should not be called statically in /nfs/c07/h01/mnt/104586/domains/visiona.cl/html/sites/all/modules/views/views.module on line 879.

HOW BUSINESS BEHAVIOUR CONTRIBUTES TO REPUTATION AND PERCEPTIONS OF PERFORMANCE: A CASE STUDY AT ALCOA OF AUSTRALIA

Descripción del documento: 
In 2008 Alcoa of Australia conducted research to develop metrics and key performance indicators for use by the business to achieve higher levels of consistency and effectiveness in stakeholder relations across the company’s diverse Australian sites. The aim was to establish clear foundations in building reputation and perceptions of performance, and establish benchmarks against which achievement could be measured on an ongoing basis.